What's the fastest way to reach support?

Live chat — open 24/7, average response time under three minutes. The chat button sits in the bottom-right of every page after login.

Do you respond by email?

Yes, at support@megapari.com for general questions and at vip@megapari.com for VIP-tier accounts. Email responses typically take six to twelve hours.

Is there phone support?

Phone support is available for verified accounts in select regions. Submit a callback request via Account → Help and we'll dial back within an hour during business hours UTC.

Megapari qo'llab-quvvatlash xizmatiga murojaat qiling

Eng tez yo'l — tizimga kirganingizdan keyin jonli chat — o'rtacha birinchi javob uch daqiqadan kam. Elektron pochta sekinroq muammolar, nizo ko'tarilishlari va Biathlon xatolari soni chizig'i IBU tasdig'idan farq qilganda hisob-kitob tushuntirishlari bilan shug'ullanadi.

Jonli chat

24/7 — tizimga kirganingizdan keyin har qanday sahifaning o'ng pastki qismidan oching. Kassa muammolari, bonus savollari, KYC kuzatuvlari va NHL puck-line hisob-kitob so'rovlari bilan shug'ullanadi.

O'rtacha birinchi javob: 3 daqiqadan kam.

Megapari-ni ochish

Elektron pochta

Umumiy: [email protected]
VIP: [email protected]
Xavfsizlik: [email protected]

Umumiy uchun 6 dan 12 soatgacha, VIP uchun 2 soatdan kam kutiladi. Xavfsizlik hodisalari (shubhali ruxsatsiz kirish, Alpine WC podium guruhida hisob-kitob nomuvofiqligi) navbatdan o'tadi.

Qayta qo'ng'iroq

Hisob → Yordam bo'limidan telefon orqali qayta qo'ng'iroqni so'rang. UTC ish soatlari (08:00 dan 20:00 gacha) davomida tanlangan hududlarda tasdiqlangan hisoblar uchun mavjud. VIP pul yechish ko'tarilishlari yoki katta stavka bozori tushuntirishlari uchun eng yaxshi yo'l.

FAQ